Spoke Technologies Inc. (“Spoke”) was founded on the principle of bringing voice
back to the digital world to help friends and family share stories and insights
to feel more connected. We know that you care about how your personal information
is collected, used and shared, and we take your privacy very seriously. By visiting
Spoke’s website (located at www.spoketechnologies.com) and using Spoke’s social
networking services (available through Spoke’s website and SpokenAppsTM), collectively
called “Spoke Products and Services”, you are accepting the practices outlined in
“Personal information” means information that specifically identifies an individual
(such as a name, address, telephone number, mobile number or e-mail address) or
information about that individual that is directly linked to personally identifiable
information. Personal information does not include “Aggregate” information, which
does not restrict or limit our collection and use of Aggregate information.
What Personal Information Do We Collect?
We actively collect certain information you voluntarily provide to us, such as when
you create an account and send us an email.
We automatically collect certain information when you use our Spoke Products and
Services, such as your Internet Protocol (IP) address, your operating system, the
browser type, the address of a referring site and your activity while using Spoke
Products and Services. We treat this information as personal information if we combine
it with or link it to any of the identifying information mentioned above. Otherwise,
it is used in the aggregate only.
We may also automatically collect certain information through the use of “cookies”.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive
through your Web browser to enable our systems to recognize your browser and tell
us how and when pages in our website are visited and by how many people. Spoke cookies
do not collect personal information, and we do not combine information collected
through cookies with other personal information to tell us who you are or what your
screen name or e-mail address is.
Spoke’s users who do not wish to have cookies placed on their computers should set
the drawback that certain features of Spoke Products and Services may not function
properly without the aid of cookies.
How Do We Use the Personal Information We Collect?
We use personal information collected through Spoke Products and Services for the
For example, we may use personal information we collect:
- to provide our services or information you request, and to process and complete
- to respond to your emails, submissions, questions, comments, requests, and complaints
and provide customer service;
- to monitor and analyze Spoke Products and Services usage and trends to better
understand how Spoke’s users use our products and services; and to increase their
functionality and user friendliness;
- to send you confirmations, updates, security alerts, and support and administrative
messages and otherwise facilitate your use of, and our administration and operation
of, Spoke Products and Services; and
- for any other purpose for which the information was collected.
What Personal Information Do We Share With Third Parties?
We will not share the personal information we collect from you through Spoke Products
on Spoke Products and Services. For example, we share personal information as follows:
- with service providers who are working with us in connection with the operation
of Spoke Products and Services;
- when you give us your consent to do so, including if we notify you on Spoke Products
and Services that the information you provide will be shared in a particular manner
and you provide such information;
or agreements; and
- when we believe in good faith that we are lawfully authorized or required to do
so or that doing so is reasonably necessary or appropriate to comply with the law
or legal processes or respond to lawful requests or legal authorities, including
responding to lawful subpoenas, warrants or court orders;
- in connection with, or during negotiations of, any merger, sale of company assets,
financing or acquisition, or in any other situation where personal information may
be disclosed or transferred as one of the business assets of us.
We are not responsible for the actions of service providers or other third parties,
nor are we responsible for any additional information you provide directly to any
Links to Other Sites
Spoke Products and Services may contain links to other sites. Any personal information
you provide on the linked pages is provided directly to that third party and is
to such linked sites, and we are not responsible for the content or privacy and
security practices and policies of these sites or any other sites that are linked
to from Spoke Products and Services.
What Steps Do We Take To Protect Your Information Online?
We take reasonable measures to protect your personal information in an effort to
prevent loss, misuse and unauthorized access, disclosure, alteration and destruction.
Please be aware, however, that despite our efforts, no security measures are perfect
or impenetrable and no method of data transmission can be guaranteed against any
interception or other type of misuse.
Only employees who need personal information to perform a specific job (for example,
a customer service representative) are granted access to it. All of our employees
are kept up to date on our privacy and security practices.
Children Under 18 Years of Age
You must be 14 years and older to register to use the Spoke Products and Services.
As a result, Spoke does not specifically collect information about children. If
we learn that Spoke has collected information from a child under the age of 13,
we will delete that information as quickly as possible. We recommend that minors
between the ages of 14 and 18 ask and receive their parents’ permission before using
Spoke Products and Services or sending information about themselves or anyone else
over the Internet.
time such information is used. Spoke encourages visitors to frequently check this
of such change
Conditions of Use
If you decide to use Spoke Products and Services, your usage and any possible dispute
on damages, arbitration of disputes, and application of Ontario law in Canada.
Please contact us at
Last updated on April 19, 2012